Online Banking
ATM Machines
Phone Banking
Telephone Service Center
E-Wallet
Hala Service
Electronic Account statement
Fixed periodical instructions
Working hours are from 8:30 am to 12:00 pm (7 days a week)
Phone Number:
07807777444 - 07717777444
Provided Services
Activate and deactivate debit cards, inquiries about transactions, report a lost or stolen card (debit or credit).
General inquiries include:
Inquiries about (balances, fees, commissions, settling accounts, credit cards)
Inquiries about (loans, deposits, letters, other banking products and services, "medium and small loans")
Handling complaints (receiving customer complaints and taking the necessary action to address them as soon as possible)
Marketing and promoting individual’s products and services